DMSMatrix Voice

The meteoric rise of discount shopping giant Temu has been accompanied by growing concerns about its business practices. Recent reports of protests by mainland suppliers alleging unfavorable platform terms have cast a shadow over the company’s rapid expansion. Supplier Complaints Surface Hundreds of mainland suppliers reportedly staged a protest at Temu’s Guangzhou office, voicing their […]

We are excited to announce that all active DMS users will have full access to our newly launched service, DMSDrive. DMSDrive is a cloud-based storage and image management solution designed specifically for e-commerce businesses like yours. DMSDrive offers a secure and efficient way to store, organize, and manage your product images and other files. The […]

Boohoo, the popular online fashion retailer, is expanding its business model with the launch of a new marketplace platform. The platform, dubbed Boohoo Brands, will feature a curated selection of up to 200 fashion, lifestyle, and beauty labels. The marketplace is powered by Mirakl’s e-commerce software, the same technology that underpins the successful transformation of […]

ByteDance, the parent company of TikTok, is set to reignite its e-commerce expansion plans in Europe with the upcoming launch of TikTok Shop in Ireland and Spain. Following a strategic pause in its European rollout, the company is now gearing up for a phased launch, with Ireland and Spain serving as the initial focus markets. […]

The European Union is set to overhaul its import rules for low-value goods, marking a significant change for both consumers and businesses. The European Parliament has agreed to eliminate the current €150 exemption threshold for import duties, a move aimed at leveling the playing field for European businesses and addressing concerns over tax evasion. The […]

Alibaba Group, the e-commerce giant, has announced significant changes to its platform policies, aimed at providing relief to merchants and fostering a more conducive business environment. Tmall, Alibaba’s platform for established brands and retailers, will waive its annual service fee, while Taobao, the consumer-to-consumer marketplace, is relaxing its strict refund-only policy. Tmall Waives Annual Service […]

A recent analysis by Carpathia, an e-commerce management consultancy, reveals that free delivery continues to be a relatively uncommon perk for online shoppers in Switzerland. The study examined the shipping conditions of the top 47 business-to-consumer online stores in the country (excluding Microspot, Interdiscount, eBay, and Ricardo). Limited Free Delivery Options The data indicates that […]

A new report by NIQ Consumer Online Panel sheds light on a unique trend within the Spanish e-commerce landscape. While Spanish consumers tend to spend less on Chinese online platforms compared to their European counterparts, they are surprisingly more likely to make purchases from these platforms in the first place. Frequency Over Value: A Spanish […]

Bol.com, the prominent Dutch online marketplace, is rolling out a series of updates designed to empower sellers and enhance the overall user experience. These improvements come on the heels of a new payout model introduced earlier this year, offering sellers greater control over their finances with the option of receiving payments once or twice a […]

A recent report by GWS Magnify paints a picture of resilience for Amazon within the UK e-commerce landscape. Despite facing growing competition from Chinese platforms, particularly Shein, Amazon has managed to retain its position as the market leader. Maintaining User Base The data reveals that Amazon has successfully maintained its user base throughout the first […]