DMSMatrix Voice

From July 1st, 2025, DHL will implement a new monthly fee structure for business customers who use its parcel and return services in Germany. This change applies to sellers using the DHL Business Customer Portal and has already been communicated directly to them through the platform. The fee, which applies to both DHL Parcel and […]

Two months after its launch in Germany, TikTok Shop has yet to win over most consumers. While the platform is gaining visibility, actual use remains limited. According to a recent survey by media agency OMD, just 2.5% of respondents had made a purchase on TikTok Shop by the end of May. TikTok Shop officially launched […]

Temu, the Chinese online marketplace that has been active in Europe for two years, recently shared results from a customer survey conducted in January 2025. The data highlights that German shoppers who used the platform in 2024 reported an average saving of 27% on their purchases. The survey, carried out in partnership with research firm […]

Arvato, a German third-party logistics provider, has announced the opening of its new logistics center in Istanbul, Turkey. This marks the company’s ninth warehouse in the country and is part of its ongoing efforts to grow its logistics network in the region. The new center spans 31,000 square meters and is spread across two floors. […]

Shopify and DHL have entered into a partnership that allows online sellers in Germany to use DHL shipping services directly within Shopify’s platform. This means that Shopify merchants can now access DHL shipping without needing to leave their store dashboard or rely on external tools. The new integration aims to make shipping easier and more […]

Online shopping has become a part of everyday life for people in the Nordic countries. According to the latest E-commerce in the Nordics Spring 2025 report by PostNord International, 83% of consumers in Sweden, Finland, Norway, and Denmark said they had made an online purchase in the past 30 days. This shows a small but […]

After a tough financial period, the Otto Group is back in the black. The German retail and services group ended its most recent financial year, which closed in February, with a net profit of €165 million. This marks a significant turnaround from the previous year’s loss of €426 million. The company described the year as […]

Germany’s ecommerce sector is showing steady growth, according to a new report from the German Retail Association (HDE). The organization has updated its forecast, now expecting online retail sales in the country to increase by 4% in 2025. This growth would bring total ecommerce revenue to around €92.4 billion by the end of the year. […]

Chinese technology giants Alibaba and Meitu have announced a major partnership worth US$250 million, marking a significant move for both companies. The deal has sparked strong investor interest, with Meitu’s shares rising nearly 19% on Wednesday to close at HK$7.02—its highest since 2018. Alibaba’s shares also saw a modest rise, ending the day at HK$123.10. […]

A group of European retail associations has sent a formal letter to the European Commission urging it to take action against what they describe as excessive and unjustified card payment fees charged by Visa and Mastercard. These fees, which retailers must pay every time a customer uses a Visa or Mastercard, have steadily increased over […]