DMSMatrix Voice

eBay is making a significant change to its buyer protection policies, offering shoppers greater flexibility in canceling their purchases. Effective August 28th, buyers will be able to cancel an order at any time before the seller marks it as shipped. This update aims to streamline the buying and selling process, benefiting both shoppers and sellers. […]

The Dutch e-commerce market is poised for continued growth in 2024, according to a new forecast by ING Bank. Despite a slight contraction in overall retail sales, online revenue is expected to surge by 8%, outpacing the broader retail sector. Pure Online Retailers Outshine Multichannel Players The growth in online sales is primarily driven by […]

Ceconomy, the parent company of MediaMarkt and Saturn, has announced a robust financial performance for its third fiscal quarter. The company’s revenue surged by 6.6% to €4.92 billion, with comparable sales growing 5.2%. This growth can be attributed in part to the European Football Championship, which boosted TV sales, and the increasing contribution from the […]

Shein, the global fast-fashion giant, has received a significant boost for its ambitious expansion plans in Guangzhou. Local authorities have granted 25 construction approvals for the initial phase of the company’s new supply chain hub, spanning a development area of at least 800,000 square meters. This marks a crucial milestone in Shein’s efforts to strengthen […]

Online recommerce platform Vinted has reversed a recent policy change that sparked significant backlash from its seller community. The platform had introduced an update that removed the ability for sellers to deselect specific shipping options when listing items. This change was met with resistance from UK-based sellers who faced increased logistical challenges as a result. […]

TikTok Shop, the e-commerce arm of the popular short-form video platform, is implementing changes to its fee structure for UK-based sellers. Effective September 2nd, the platform’s commission fee will increase from 5% to 9%. Balancing Fee Increases with Seller Support While this marks the first fee adjustment since TikTok Shop’s UK launch in 2022, the […]

TikTok and Amazon have entered into a strategic partnership. This collaboration aims to seamlessly integrate Amazon products into the TikTok shopping experience, offering users a more convenient and engaging way to discover and purchase items. Amazon Products on TikTok’s For You Page As part of the partnership, TikTok users will begin to encounter Amazon product […]

China’s e-commerce giants, Alibaba and ByteDance, are showing signs of a potential detente in the fiercely competitive price war that has gripped the industry. Both companies have recently announced policy changes aimed at shifting focus away from aggressive discounting and towards a more sustainable growth model. Douyin Adopts a More Refined Pricing Strategy ByteDance’s e-commerce […]

Amazon has released its annual report highlighting the remarkable performance of German small and medium-sized enterprises (SMEs) on its platform. Despite economic challenges, German SMEs achieved a 10% increase in cross-border sales in 2023, generating a combined revenue of €5.5 billion. Steady Growth Amidst a Challenging Year The 10% growth rate mirrors the performance of […]

British fashion retailer Next has reported robust financial performance, bucking the trend of struggling online peers such as Asos and Boohoo. The company’s strong showing, particularly in the realm of cross-border sales, has driven upward revisions to its profit expectations. Outpacing the Competition While Asos and Boohoo grapple with maintaining online sales, Next has demonstrated […]