DMSMatrix Voice

A group of European retail associations has sent a formal letter to the European Commission urging it to take action against what they describe as excessive and unjustified card payment fees charged by Visa and Mastercard. These fees, which retailers must pay every time a customer uses a Visa or Mastercard, have steadily increased over […]

Notably the United Kingdom and France, in response to recent U.S. trade policy changes that have increased operational costs. In April, Shein increased its digital advertising expenditure by 100% in the UK and 45% in France compared to the previous year, while Temu raised its spending by 20% in the UK and 115% in France […]

In a significant move within the UK’s logistics sector, parcel delivery company Evri has merged with DHL’s UK e-commerce division. This strategic partnership aims to create a formidable delivery entity capable of handling over 1 billion parcels and an equal number of business letters annually. As part of the agreement, DHL Group has acquired a […]

Alibaba has quietly rolled out its new fast-delivery service on Taobao earlier than expected. This move is seen as a direct attempt to compete with JD.com and Meituan, two of China’s strongest players in the e-commerce logistics space. Originally planned for a later launch, the fast-delivery option is now available in select areas, allowing Taobao […]

TikTok Shop, the shopping platform integrated into the popular short video app, is planning to expand its pre-owned product category into continental Europe. After setting up this feature in the United States and the United Kingdom, the platform is now preparing to introduce second-hand sales across the European Union. The move was revealed through a […]

France is taking a strong stance against the flood of ultra-cheap goods entering the European Union by proposing a new handling fee on low-value e-commerce imports, specifically targeting platforms like Shein, Temu, and AliExpress. The proposal, backed by the French Finance Ministry, aims to introduce these fees as early as 2026 and is already gaining […]

In a strategic move aimed at capturing Europe’s growing demand for low-cost online shopping, Amazon is reportedly preparing to launch its budget-friendly storefront, Amazon Haul, across several European countries later this year. The platform, which has seen experimental rollout in select markets, is Amazon’s direct response to the meteoric rise of ultra-cheap e-commerce rivals like […]

A recent forecast by Forrester Research indicates that e-commerce sales across Europe’s five largest economies—France, Germany, Italy, Spain, and the UK—are expected to grow at a compound annual growth rate (CAGR) of 7.8%, increasing from €389 billion in 2024 to €565 billion by 2029. This growth is attributed to several factors, including a stronger economy, […]

InPost, the Polish parcel locker company, has announced a significant partnership with Lithuanian online marketplace Vinted, extending their collaboration until the end of 2027. This agreement encompasses parcel deliveries across eight European countries: Poland, the United Kingdom, France, Belgium, the Netherlands, Italy, Portugal, and Spain. This strategic alliance aligns with InPost’s broader European expansion strategy. […]

Payment provider MultiSafepay has reported a significant rise in its transaction volume, marking a 44% year-on-year increase. Alongside this, the company also saw an 11% increase in its customer base. The announcement was made by MultiSafepay through a recent press release. Founded in 1999 and based in the Netherlands, MultiSafepay has long been a familiar […]