DMSMatrix has announced its participation in eCommerce Expo 2026, one of the United Kingdom’s largest and most influential gatherings for the eCommerce industry. The event, scheduled to take place in September, brings together leading brands, technology providers, and industry experts to explore the future of digital commerce, innovation, and cross-border trade. DMSMatrix’s inclusion in the […]
Late Deliveries: The Hidden Revenue Killer in EU eCommerce
Recent Eurostat data shows that more than one-third of online shoppers in the European Union experienced problems with their online orders last year, with late delivery being the most common issue. Even more alarming, in five EU member states over 50% of shoppers reported problems. For sellers, this isn’t just a logistics issue — it’s […]
We are incredibly proud of our CEO, Sudeep Singh, for his recent meeting in London with Nigeria’s Foreign Minister, His Excellency Yusuf Maitama Tuggar.
Sudeep Singh, CEO of DMSMatrix, recently met with Yusuf Maitama Tuggar in London, marking an important step toward strengthening international collaboration in digital commerce and technology. The meeting highlights growing global interest in Nigeria’s rapidly expanding digital economy. As one of Africa’s most dynamic markets, Nigeria is positioning itself at the center of the continent’s […]
DHL’s 2025 Report: How AI and Social Commerce Are Transforming Global E‑Commerce
What’s new?DHL eCommerce has released its 2025 Global E‑Commerce Trends Report, spotlighting how consumer behaviour is rapidly shifting across borders. Based on feedback from over 24,000 online shoppers in 24 countries, the report identifies AI integration and social commerce as the top trends reshaping the future of global retail. 📊 Key Findings 🤖 Why This […]
Revealed: Amazon Prime Day 2025 Doubles in Length with 4 Days of Exclusive Deals
📅 Date: July 8–11, 2025 (midnight PDT start to midnight PDT finish) Amazon has officially announced Prime Day 2025 will be its longest shopping event ever — running from July 8 to July 11, giving shoppers four full days of exclusive deals and flash sales. This marks a major shift from the traditional two-day format, […]
Alibaba and JD.com See Sales Boost During 618 Festival, Thanks to Government Subsidies
This year’s 618 shopping festival in China has started strong, with Alibaba and JD.com reporting a noticeable rise in sales—especially in categories supported by government subsidies. The 618 event, which originally began as a promotion for JD.com’s anniversary, has become one of the biggest online sales periods in China, second only to Singles’ Day in […]
Amazon Leads Austria’s E-Commerce Market, Local Sellers Join In
In 2024, online shopping in Austria saw steady growth, with total consumer spending reaching just over €10.5 billion. Of that, more than €4.3 billion was spent on Amazon alone—putting the platform firmly in the lead, with a commanding 41% market share. These figures come from a recent report by the Austrian Retail Association and ECDB. […]
DHL Introduces Monthly Flat Fee for Business Parcel Shipping
From July 1st, 2025, DHL will implement a new monthly fee structure for business customers who use its parcel and return services in Germany. This change applies to sellers using the DHL Business Customer Portal and has already been communicated directly to them through the platform. The fee, which applies to both DHL Parcel and […]
TikTok Shop Still Finding Its Feet in Germany
Two months after its launch in Germany, TikTok Shop has yet to win over most consumers. While the platform is gaining visibility, actual use remains limited. According to a recent survey by media agency OMD, just 2.5% of respondents had made a purchase on TikTok Shop by the end of May. TikTok Shop officially launched […]
Temu Survey: German Shoppers Report Saving 27% in 2024
Temu, the Chinese online marketplace that has been active in Europe for two years, recently shared results from a customer survey conducted in January 2025. The data highlights that German shoppers who used the platform in 2024 reported an average saving of 27% on their purchases. The survey, carried out in partnership with research firm […]